Legal

Privacy Policy

Last updated: September 10, 2026

1. Introduction

This Privacy Policy explains how Hilt Ventures LLC collects, uses, and safeguards personal information when you use our Bitcoin ATM kiosks, website, and related services. We are committed to protecting your privacy and complying with applicable federal and state data-protection laws, including the Gramm-Leach-Bliley Act and related financial privacy regulations.

2. Information We Collect

To operate as a regulated money services business, we collect information necessary to verify your identity and complete transactions. This may include your name, date of birth, address, government-issued identification number, phone number, transaction details, and device or kiosk usage data. We also collect information you voluntarily provide when contacting us for support.

3. Mobile Messaging / SMS Privacy Policy & Consent

Hilt Ventures LLC may use SMS/text messaging to send you messages relating to your use of our Bitcoin ATM kiosks and services — including transaction receipts, purchase confirmations, security and fraud alerts, and customer-support replies — and, only where you separately opt in, promotional and marketing messages. By providing your mobile phone number and, where presented, checking the SMS opt-in box, you consent to receive recurring automated SMS text messages from Hilt Ventures LLC at the number you provide. Providing your phone number and consent is not a condition of any purchase or service.

Opt-In & Consent
Consent is voluntary and not a condition of purchase. You may withdraw your consent and stop receiving messages at any time using the opt-out methods below. You confirm that you are the owner of, or are authorized to use, the mobile number you provide, and that you are at least 18 years of age.
Message Content & Frequency
Message types include transactional messages (receipts, confirmations, security alerts, and support replies) and, only with your separate opt-in, promotional/marketing messages. Message frequency varies; for transactional messages you can expect approximately 1–5 messages per month, and for opted-in promotional messages up to 4 messages per month.
Message & Data Rates May Apply
Standard message and data rates may apply to each message sent or received from your wireless carrier. Check with your carrier for details on your messaging plan and applicable rates.
Opt-Out / Unsubscribe
You may opt out and stop receiving SMS messages at any time by replying "STOP" or "UNSUBSCRIBE" to any message you receive from us. Upon opting out, you will receive a confirmation reply. Message and data rates may apply to opt-out confirmation messages.
Help / Support
For help with our SMS program, reply "HELP" to any message you receive from us. You may also contact Hilt Ventures LLC at the address listed in the Contact Us section below.
No Sharing of Mobile Information
Phone numbers collected for the purpose of SMS/text messaging consent will not be shared, sold, or rented to third parties, affiliates, or partners for marketing or promotional purposes under any circumstances.
Consent Exclusion
All of the data-sharing categories outlined in this Privacy Policy exclude text messaging originator opt-in data and consent. This information will remain strictly confidential and will only be used to send you messages that you have explicitly opted in to receive.
Data Retention for Mobile Messaging
We retain SMS opt-in records, consent data, and message history for the period required by applicable law and our data-retention schedule, after which they are securely deleted in accordance with the Data Retention section of this Policy.
Carrier Support & Delivery Limitations
We cannot guarantee that messages will be delivered to or supported by all wireless carriers. Participating carriers are subject to change. Hilt Ventures LLC and its messaging providers are not liable for delayed or undelivered messages, or for errors or outages caused by your carrier or network provider.

4. How We Use Your Information

We use your information to verify your identity, detect and prevent fraud and money laundering, process and record transactions, comply with legal and regulatory obligations, resolve disputes, and improve the security and performance of our services. We do not sell your personal information to third parties for their own marketing purposes.

5. Information Sharing & Disclosure

We may share your information with authorized service providers who assist us in operating our business, such as identity-verification and compliance partners, under contractual obligations of confidentiality. We may also disclose information when required by law, court order, or regulatory authority, or when we believe disclosure is necessary to protect our rights, comply with legal process, or respond to suspected unlawful activity.

6. Data Retention

Hilt Ventures LLC retains transaction and identity-verification records for the period required by applicable federal and state regulations, including the recordkeeping requirements of the Bank Secrecy Act. Records are securely stored and destroyed in accordance with our data-retention schedule once the applicable retention period expires.

7. Data Security

We implement industry-standard administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, alteration, or disclosure. These measures include encryption, access controls, and regular security assessments. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Privacy Rights

Depending on your state of residence, you may have the right to request access to, correction of, or deletion of certain personal information we hold about you, and to opt out of certain sharing. To exercise any of these rights, contact us using the information below. We will respond in accordance with applicable law.

9. Cookies & Website Analytics

Our website may use cookies and similar technologies to measure traffic, analyze usage, and improve site performance. These tools collect limited, non-identifying information. You can control cookies through your browser settings; disabling them may affect some website functionality.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The most current version will always be posted on this page with a revised effective date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, contact Hilt Ventures LLC at 9115 W Russell Rd, Las Vegas, NV 89148.